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Outlook Express FAQ's
Questions & Answers
How do I set up a new mail Account?
What is the best way to get my Email?
How do I send email?
How do I print my mail messages?
How do I view a file attachment?
How can I set Outlook Express to check for new messages frequently?
How do I delete messages from my mail?
How do I change fonts?
How do I add my signature to outgoing messages?
How do I check the spelling in my messages?
What's that Drafts folder for?
How do I set up Newsgroups?
What are Newsgroups?
Q. How do I set up a new mail Account?
A.
1. Double Click on Outlook Express.
2. Click OK on Browse for Folder.
3. Click on Tools.
4. Click on Accounts.
5. Click on Mail tab.
6. Click on Add.
7. Click on Mail.
8. Type in name you want to appear when sending an email so others know whom it's from.
9. Click on Next.
10. Type in your full Email Address.
11. Click on Next.
12. Incoming Mail Server Type should say POP3.
13. For Incoming Mail Server type in pop.bestweb.net
14. For Outgoing Mail Server type in smtp.bestweb.net
15. Click on Next.
16. For the Pop Account Name type in your Username (that you use to get on the Internet).
17. For the Password type in your password (that you use to get on the Internet).
18. Click on Next
19. For the Friendly Name type in anything you like to custom name your account (you can leave this as default).
20. Click on Next.
21. Click on Connect Using My Phone Line.
22. Click on Next.
23. Click on Use Existing Dial Up Connection. (BestWeb should be highlighted in box below).
24. Click on Next.
25. Click on Finish.
26. In the Internet Accounts screen click on Properties.
27. In the Reply Address type in your full Email Address.
28. Click on Apply.
29. Click on OK.
**Note: If you have any other email accounts listed and you don't use them, highlight the account you no longer
use then click on Remove on the right column then click Yes.
Q. What is the best way to get my Email?
A. The best way to know everything is working correctly is to log onto the Internet by double
clicking Internet Explorer icon. Once online click on Mail at the top, then click Read Mail. This will open
Outlook Express and any incoming messages will be downloaded from the mail server right away. The new
messages will appear in the Inbox.
Q. How do I send email?
A. Click on Compose Message. Next to To: put the email address you want to send email to. Make
sure there no spaces and be sure its typed in accurately. Then hit Tab key down to Subject: and type the
subject of the email. Then hit Tab key down to the main body of message. When finished click
on Send.
Q. How do I print my mail messages?
A. Select the message in the message list. 2. On the File menu, click Print.
Q. How do I view a file attachment?
A. After writing email message click on the 'Paperclip' icon. This will bring up a Insert
Attachment window. You will need to locate the file you want to attach with your email. Note the
window starts at your Desktop, from there you can go into your C:\ drive or wherever you saved your
file. Click on the file you want to attach then click on Attach button. Now you are ready to send
an attachment with your email. Just click on Send and its sent.
**Note: Easiest way to remember where file is, is to have the file saved in folder on your Desktop. That
way you can delete it when you done. (It won't get lost on your hard drive).
**Note: Try to avoid sending large files in email since it tends to cause the recipients email to
get 'stuck' when receiving.
**Note: For Windows 3.1 users avoid sending Attachments since it tends to lock up email.
Q. How can I set Outlook Express to check for new messages frequently?
A. In Outlook Express click on Tools, then click on Options. Make sure check mark is next to
Check For New Messages Every... and put in how often in the box. Click on Apply. Click Ok. You can
keep Outlook Express minimized on the screen and when you get email you should hear a sound and a
'envelope icon' will show by your clock at bottom of screen.
Q. How do I delete messages from my mail?
A. Its good to keep Outlook Express cleaned out as much as possible. If you no longer need
a message in the Inbox, highlight the message in the 'From' section on top right of screen. Click on
the Delete Button at the top and it will delete the message. If you have many messages you don't want
you can highlight the first message, hold the shift key, then click on last message and it will
highlight all message then you can click on Delete icon and it will them all. Click on the Deleted
Items folder on left and on the top right it will list all the messages you have deleted. If you are
sure you no longer need the message you can proceed to delete them out of there too. A prompt will
come up asking Are You Sure You Want To Delete? Click Yes and it will be deleted permanently.
Q. How do I change fonts?
A. Click on Tools at the top then click on Stationary. Click on Font Settings and you can
change fonts, size, etc.
**Note: Some computers may not have the font you are using and your email may not be readable by
others.
Q. How do I add my signature to outgoing messages?
A. Click on Tools at the top then click on Stationary. Click on the Stationary button. Put check mark
next to Add This Signature When Sending Outgoing Messages. Type in box below what you want for your signature when
sending files. Click Ok.
Q. How do I check the spelling in my messages?
A. After writing message click on Tools at the top then click on Spelling.
Q. What's that Drafts folder for?
A. If you ever start writing an email and realize you will have to finish it later, click
on the 'X' button in top right corner and a screen will pop up asking if you Do You Want To Save Changes
To This Message. Click Yes and it will save it to your Drafts Folder. You can go back and finish letter
and click on Send when finished.
Q. How do I set up Newsgroups?
A.
1. Click on Tools.
2. Click on Accounts.
3. Click on News.
4. Click on Add.
5. Click on News.
6. Click on Next (You can use another name if you would want).
7. Click on Next (You can change to another email if you want, If you have more than 1 account).
8. For the News Server type nntp.bestweb.net Place a check next to 'Server requires me to logon'. Click
on Next. Type in your 'username@bestweb.net' and 'password' in lowercase letters.
9. Click on Next.
10. For the Friendly Name type in anything you like to name your account (you can leave this
as default).
11. Click on Next.
12. Click on Connect Using My Phone Line.
13. Click on Next.
14. Click on Use an Existing Dial Up Connection. (BestWeb should be highlighted).
15. Click on Next.
16. Click on Finish.
17. Click on Properties.
18. For the Reply To Address type in your full Email Address.
19. Click on Apply.
20. Click on OK.
21. Click on Close.
Q. What are Newsgroups?
A. Newsgroups are like an online bulletin board system. There are many subjects to
choose from. Choose your favorite subject and post comments, suggestions, ideas, binary files,
and questions. Buy, sell and trade virtually anything.
**Note: Almost all newsgroups forums are NOT monitored. Therefore parental control is strongly advised while
using Newsgroups. BestWeb is not responsible for misuse of the forums nor does BestWeb support or authorize
anything posted in Newsgroups. Use at your own discretion.
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